1. General
   1. These Terms and Conditions shall apply to all contracts for the supply of Services by Brand Pitchers (the Company or the Supplier) to the Customer and shall prevail over any other documentation or communication from the Customer.
   2. Any variation to these Terms and Conditions shall be inapplicable unless agreed in writing by Brand Pitchers.

2. Price and Payment
   1. All prices for digital marketing, website development, and related services will be shared in writing before project initiation.
   2. Payments must be made as per the agreed schedule (advance, milestone-based, or final).
   3. Taxes, if applicable, will be charged as per government regulations.

3. Customer Obligations
   1. Co-operate with the Supplier.
   2. Provide the Supplier with any information reasonably required by the Supplier.
   3. Keep the supplier notified of their correct name, postal address and any phone, fax, E-mail information.
   4. Comply with all other statutory requirements-particularly in regard to data protection and confidentiality.

4. Supplier Obligations
   1. The Supplier shall perform the services with reasonable skills and care and to reasonable standard in accordance with recognized standards and codes of practice.
   2. Delivery of survey material will be within 24 hours of receipt of payment otherwise agreed by Contract/Service Level Agreement.

5. Limitation of Liability
   1. The Supplier shall not be liable for any direct loss or damage suffered by the Customer howsoever caused, as a result of any negligence, breach of contract or otherwise in excess of the price of the Services.
   2. The Supplier shall not be liable under any circumstances to the Customer or any third party for any indirect or consequential loss or profit or other economic loss suffered by the Customer howsoever caused, as a result of any negligence, breach of contract or misrepresentation or otherwise.

6. Cancellation / Return / Refund Policy
   1. Due to the nature of digital services, payments once made are non-refundable.
   2. Cancellation requests must be sent in writing to info@brandpitchers.com.
   3. If a project is canceled before commencement, only non-utilized advance (if any) may be partially refunded at our discretion.
   4. Ongoing campaigns (SEO, Ads, etc.) or development work already started are non-refundable.

7. Force Majeure
   1. Brand Pitchers shall not be held liable for delays, interruptions, or service failures caused by circumstances beyond our control, including but not limited to natural disasters, technical failures, strikes, power outages, or government restrictions.
   2. In such events, project timelines may be extended without penalty.

8. Copyright
   1. All content, designs, code, and materials developed by Brand Pitchers remain our intellectual property until full payment is received.
   2. Upon complete payment, ownership of final deliverables (e.g., website, creatives) will be transferred to the client, unless otherwise agreed in writing.
   3. Clients are responsible for ensuring that any material provided to us (images, logos, content, etc.) does not infringe on third-party copyrights.
   4. Brand Pitchers reserves the right to showcase completed projects in our portfolio unless the client requests otherwise in writing.

9. Governing Law
   1. These Terms and Conditions shall be governed by and construed in accordance with the law of India.

📧 For queries, please contact us at: info@brandpitchers.com
🌐 Website: www.brandpitchers.com